We comply with the QLD Workplace Health and Safety Act 1995 and the NSW Occupational Health and Safety (OH&S) Act 2000 (amended 2001). We have in place a Safety Management Plan and OH & S Policy which outlines our commitment to OH & S. Where appropriate we document Safe Work Method Statements prior to undertaking the service.

Our team of skilled service staff are authorised for “Confined Spaces” and “Working at Heights”.

Our commercial clients are regularly visited by our Commercial Manager to ensure our service is meeting your expectations. If he feels extra services are required, he will arrange it. This is important for Hazard Analysis Critical Control Points (HACCP). He will also discuss with you, any problems with housekeeping (cleaning practices) which he feels would impede our service persons efforts to gain acceptable levels of control.

Quality audits are regularly carried out as per HACCP requirements.

Our Termite Manager frequently audits client’s termite treatment programs to ensure high standards are being met.

Efficient inspections are part of termite control… Raid Pest Management offer you the most effective treatments available.

Our initial pest control treatment will be covered by a stated warranty period. Should reinfestation of treated pests occur, a further inspection and necessary treatment will be offered free of charge within the service warranty period.